Rally & Tap Pickleball Privacy Policy

Privacy Policy

 

Last Updated: March 4, 2026

 

N. Bridgland Enterprises Inc. operating under the name Rally & Tap Pickleball and Sport & Social Club or any or all of its variants ("RTP", “SSC”, “our”) is committed to protecting your privacy in compliance with this policy. This policy describes how we collect, use, store,  protect, and disclose the personal information of our players and users (collectively, “you”) of our website https://rallyandtap.ca/ (our “Website”). 

 

Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a person. We will only use your personal information in accordance with this policy, unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is relevant, not excessive, and used for limited purposes.

 

Our Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

 

By accessing or using our Website and our services, you acknowledge that you have read and understood this policy and agree to its terms. If you do not agree with our policy and practices, do not use our Website or services. This policy may change from time to time. Your continued use of our Website and services after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates. 

 

1. Collection of Information
 

When you use our Website, you may be asked to provide personally information such as your name, user name or similar identifier, mailing address, email address, telephone number, billing and account information, and any other identifier we may use to contact you online or offline (“personal information”). The collection of this information is limited to what is necessary for the identified purposes described below. SSC relies on you to accurately enter your user details. It is your responsibility to keep your email address up to date on your personal profile. 

 

We collect non-personal information that does not reveal your identity, such as demographic information, statistical or aggregated information. We may also collect technical information such as browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and usage details. In addition, we may collect non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

 

The information we collect directly from you on or through our Website may include:

 

A) Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, and/or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.

B) Records and copies of your correspondence (including email addresses), if you contact us.

C) Your responses to surveys that we might ask you to complete for research purposes.

D) Details of transactions you carry out through our Website. You may be required to provide financial information when subscribing to our services.

E) Your photographic portraits, pictures, video, audio recordings and motion picture footage of you or in which you may be included, in whole or in part.

 

As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

 

i) Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

ii) Information about your computer and internet connection, including your IP address, operating system, and browser type.

 

We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services.  

 

The information we collect automatically is statistical data and mayinclude personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: 

 

-Analyze trends and gather broad demographic information for aggregate use.

-Estimate our audience size and usage patterns.

-Store information about your preferences, allowing us to customize our Website according to your individual interests.

-Speed up your searches.

-Recognize you when you return to our Website.

 

The technologies we use for this automatic data collection may include:

 

-Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 

-Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies.

-Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit SSC, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

 

2. Use of Information
 

SSC will collect and use information about you, including personal information and photos, for the following purposes: 

 

A) to present our Website and its contents to you.

B) to provide you with information, products, or services that you request from SSC.

C) to fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.

D) to carry out our obligations and enforce our rights, including for billing and collection or to comply with legal requirements.

E) to notify you about changes to our Website or any products or services we offer or provide.

F) to anticipate and resolve problems with services SSC provides to you.

G) to create and inform you of products and services that better meet your needs or which SSC believes may be of interest to you.

H) to improve our Website, products or services, marketing, or customer relationships and experiences.

I) to use your photographic portraits, pictures, video, audio recordings and motion picture footage of you or in which you may be included, in whole or in part, for marketing, website, sponsorship related or other purposes which may include, without limitation, other communication platforms. We will obtain your explicit consent prior to using your photographic portraits, pictures, video, audio recordings and motion picture footage of you or in which you may be included, in whole or in part, for marketing, website, sponsorship related or other purposes which may include, without limitation, other communication platforms.

J) for any other purpose with your consent.

We may also use your information to contact you about our goods and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please opt out by contacting our office at play@rallyandtap.ca or by clicking the unsubscribe button at the bottom of our e-mails. 

 

3. Data Retention and Commitment to Data Security
 

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required for these identified purposes, it will be securely destroyed, erased, or, under some circumstances, anonymized so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent. 

 

No credit card information is stored on our Website.  Your user details and passwords are kept secure and the technology used on our Website meets current industry standards. SSC implements appropriate physical, organization, and technological safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification, commensurate with the sensitivity of the information. Only authorized employees, agents and contractors (who are all contractually obligated to keep information secure and confidential) have access to user details.  When personal information is transferred to third parties for processing, SSC requires comparable levels of protection.

 

4. Disclosure of Information
 

SSC does not sell, share, or licence the use of your personal information without your consent, except that SSC may: 

 

A) provide user details like names and email addresses to other SSC members expressly for the purpose of organizing teams and leagues.

 

B) share with third parties, for analytical purposes, aggregate cookie and tracking information for website traffic generally provided such information does not identify you personally.

 

C) share with third parties your photographic portraits, pictures, video, audio recordings and motion picture footage of you or in which you may be included, in whole or in part, for marketing, website, sponsorship related or other purposes which may include, without limitation, other communication platforms.  

 

D) disclose your personal information to our subsidiaries and affiliates.

 

E) disclose your personal information, in accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SSC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by SSC about our customers and users is among the assets transferred.

 

F) disclose your personal information to contractors, service providers, and other third parties SSC uses to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

 

G) disclose personal information with governmental agencies or other companies assisting SSC in fraud or unauthorized transaction prevention or investigation.

 

H) disclose your contact information (including, without limitation, phone number and e-mail address) as required or authorized by law, regulation, rule, order, or pursuant to any requirement, request, or process of any legal (including, without limitation, in connection with subpoenas), regulatory, supervisory, or governmental authority, or to establish or exercise our legal rights or defend against legal claims.

 

I) disclose your personal information if SSC believes disclosure is necessary or appropriate to protect the rights, property, or safety of SSC, our customers, or others.

 

J) disclose your personal information for any other purpose disclosed by us when you provide the information.

 

5. Proprietary Rights and Limitation of Liability
 

This Website is protected by copyright.  You may not reproduce material from this Website without written permission.  Any material submitted by you to SSC becomes the sole property of SSC and you waive all moral rights in connection thereto. 

 

You agree that SSC and its directors, officers, employees, agents, and their respective successors and assigns will not be responsible or liable for any loss or damages whatsoever arising out of or relating to your use of this Website, except where such liability cannot be excluded or limited by law, including for breaches of our obligations under the Personal Information Protection and Electronic Documents Act. While SSC employes security measures, the transmission of information via the internet is not completely secure. Therefore, any transmission of personal information is at your own risk and SSC assumes no liability in connection thereto.

 

6. Accessing and Correcting Your Personal Information, Withdrawing Consent
 

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you. You can review and change your personal information by logging into the Website and visiting your account profile page. 

 

If you want to review, verify, correct, or withdraw consent to the use of your personal information, or if you have any questions, comments, or requests regarding this privacy policy, you may also contact us as follows:

 

Sport and Social Club Customer Service Representative

1 Donald Street, Ottawa, Ontario   K1K 4E6

613-565-8326

play@rallyandtap.ca 

 

We may request specific information from you to help us confirm your identity and your right to access and to provide you with the personal information that we hold about you or make your requested changes.  We may not be able to delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

If you withdraw your consent to the use of your personal information, we may not be able to provide you with a particular product or service. 

***All of the above policies are subject to change at any time without notice

League Lab Privacy Policy

League Lab takes your privacy seriously. Please read the following to learn more about our privacy policy.

The federal government and technology industry have developed practical tips to help you guard against Internet fraud, secure your computer and protect your personal information.

This privacy policy only applies to League Lab

This policy is an extension of League Lab’s Terms of Service. It does not apply to the practices of companies that League Lab does not own or control, third party service providers, or to people that League Lab does not employ or manage.

How we collect information about you

League Lab collects personal information on behalf of the activities PROVIDER when you create a site account, register online, when you use League Lab services, and when you visit League Lab pages or the pages of certain League Lab partners.

When you register we may ask for information such as your name, email address, birth date, gender, ZIP code, and other information specific to your activity. When you register with League Lab and sign in to our services, you are not anonymous to us.

League Lab automatically receives and records information from your computer and browser, including your IP address, League Lab cookie information, software and hardware attributes, and the page you request.

How we use the personal information we collect

Our primary purpose in collecting personal information on behalf of your activities PROVIDER is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:

  • provide the services and customer support you request;
  • process transactions and send notices about your transactions
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our terms of service;
  • customize, measure, and improve our services and the content and layout of our website;
  • compare information for accuracy and verify it with third parties.

Children

When a child under age 13 attempts to register on League Lab, we ask the child to have a parent or guardian create a League Lab Account to obtain parental permission.

Parents can review, edit, and delete information relating to their child's League Lab account.

How we share personal information with other parties

League Lab does not rent, sell, or share personal information about you with other people or non-affiliated companies other than the activities PROVIDER, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • We provide the information to trusted third party partners whose services are integrated with League Lab. These partners have their own rigorous privacy and security policies.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of League Lab's terms of service, or as otherwise required by law.

How we use cookies

League Lab may set and access League Lab cookies on your computer.

How we protect and store personal information

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards regulations to protect personal information about you.

How you can access or change your personal information

You can edit your League Lab account information on the "Profile" tab of your player page.

Users may request Deletion of their data at anytime by contacting the activities PROVIDER.

Changes to this Privacy Policy

League Lab may choose to update or amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

How you can contact us about privacy questions

If you have questions or suggestions, please contact us.